(760) 363-0051

Privacy Policy

Effective Date: 8/20/2025
Last Updated: 11/20/2025

Secure Roots Parent Consultation, Licensed Clinical Social Worker Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, and safeguard your information when you visit our website https://securerootsparentconsultation.com (the “Site”) and when you engage with our parent consultation or therapy services.

1. Information We Collect

We may collect the following types of personal information:

  • Information You Provide:
    • Name, email address, and phone number when you complete our contact form.
    • Information you provide when scheduling or attending a consultation or therapy session via Google Meet.
    • Payment information processed securely through Square (we do not store payment card details ourselves).
  • Information collected through our advertising campaigns on Facebook and Instagram (Meta), such as interactions with our ads, newsletter sign-ups through Facebook, or visits to our booking page.
  • Automatically Collected Information:
    • Usage data, device information, IP address, and browsing activity via Google Analytics.
    • Cookies and similar tracking technologies (see Section 4).
  • Health Information (for Therapy Services):
    • Mental health, developmental, and behavioral information about you or your child.
    • Session notes, treatment plans, and progress documentation.
    • Communications regarding therapy, including emails and text messages.

2. How We Use Your Information

We use the information we collect to:

  • Provide parent consultation and therapy services.
  • Respond to inquiries submitted via our website.
  • Schedule and conduct video consultations through Google Meet.
  • Process payments securely via Square.
  • Improve our website through analytics and performance monitoring.
  • Communicate with you for service-related purposes or limited marketing communications directly related to our services.
  • Email Newsletter: If you sign up with email, we will use your email address to send you parenting tips, articles, updates, and occasional promotional offers about our services.
  • Advertising & Retargeting: We use Facebook Ads and Instagram Ads to promote our services. These platforms may collect information to help us measure the effectiveness of ads, reach new audiences, and show relevant ads to people who have visited our Site before.
  • Email Inquiries via Facebook Ads
    If you submit your email address through a Facebook lead form to learn more about our services, blog article updates, or subscription offerings, we will use your email solely to send you the information you requested. Your email is stored securely through Gmail and is not added to any marketing lists or shared with third parties.
  • Therapy Services Use: Your health information is used for providing therapy, coordinating care (with consent), and complying with legal requirements (e.g., mandated reporting). Therapy records are never shared for marketing purposes.

3. Sharing of Information

We do not sell your personal information.

We may share information only with trusted third-party service providers necessary to operate our business, including:

  • Square for payment processing.
  • Google Workspace for email and document storage.
  • Google Analytics for website usage tracking.
  • Meta only as necessary to operate our newsletter and advertising campaigns

These providers are authorized to use your information only to provide services to us. Mobile opt-in and consent information is never shared with third parties.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to understand site usage and improve your experience.

Facebook/Instagram Ads (Meta Pixel): Our website may use Meta’s tracking technologies to understand how users interact with our site after viewing or clicking our ads. This allows us to measure ad effectiveness and deliver more relevant ads to interested users.

You may adjust your ad preferences directly in your Facebook or Instagram account settings, or manage cookies through your browser.

EU visitors: This Site may also use pixels or remarketing tags for advertising purposes. You can manage ad preferences via your browser or:

Google Ads Settings

Network Advertising Initiative opt-out

5. Your Privacy Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we collect, use, and disclose.
  • Right to Delete: Request deletion of your personal information, subject to certain exceptions.
  • Right to Opt-Out of Sale: We do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
  • Right to Opt-Out: You may opt out of receiving our newsletter or adjust your Facebook/Instagram ad preferences at any time.

To exercise your rights, please contact us at [email protected].

6. Children’s Privacy

This Site is directed to adults seeking parent consultation or therapy services. It is not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If you believe we may have inadvertently collected such information, please contact us, and we will promptly delete it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Email is not a secure method for transmitting sensitive information (e.g., credit card numbers, health information). This includes SSL encryption for secure communications. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

8. Data Retention

We retain your personal and health information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, fulfill service purposes, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after changes constitutes acceptance of the updated policy.

10. Data Sharing


Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

11. Messaging / Mobile Opt-In

By providing your phone number and joining our SMS messages, you consent to receive texts from Secure Roots Parent Consultation regarding account notifications and customer care. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance. Mobile opt-in information is never shared with third parties.

For privacy policy information, visit our Privacy Policy.

12. International Visitors

Other countries: Information may be transferred to the United States, which may not provide the same level of data protection.

EU/EEA Users (GDPR): You have rights to access, correct, delete, restrict processing, data portability, and withdraw consent. Contact us for requests.

13. Email Newsletter and Communications

  • By subscribing to our newsletter (through our Site, Facebook ads, or other sign-up forms), you consent to receive periodic informational and promotional emails from us.
  • We use Google services to send our newsletter securely. Your email address is stored only for the purpose of sending blog notifications and is not shared with outside parties.
  • You may unsubscribe at any time by replying “unsubscribe” to the email or to [email protected].
  • We do not sell or rent your contact information to third parties.
  • Subscribing to emails, newsletters, or educational resources offered through this website (including parenting guides, blog updates, or digital downloads) does not create a client-provider relationship. All content shared through email or subscription materials is for educational and informational purposes only and is not intended to replace professional advice, therapy, or individualized consultation.
  • Engaging with this content does not establish a therapeutic or professional service agreement. If you wish to receive personalized parent consultation services, a separate agreement and booking process are required.

14. Gumroad Subscription

Gumroad Subscription Purchases
If you choose to purchase a subscription to our monthly workbook through Gumroad, please note that all payment and billing information is collected and processed directly by Gumroad. I do not have access to your full payment details (such as credit card numbers or banking information).

Information Shared with Gumroad
When you subscribe, Gumroad provides me with limited customer information necessary to deliver your content—such as your name, email address, and purchase history. This information is used only for subscription management, product delivery, and communication related to your purchase.

Third-Party Privacy
Your use of Gumroad is also governed by Gumroad’s own Privacy Policy. I encourage you to review their policy to understand how they handle your personal information.

Email Communication
By subscribing, you may receive emails related to your purchase, such as delivery of digital files or updates to your subscription. You can manage or cancel your subscription at any time through Gumroad.

15. Therapy Services and HIPAA Compliance

  • Therapy services include dyadic parent-child therapy and parent-only coaching or consultations.
  • Health information collected is subject to HIPAA privacy and security regulations. Learn your rights under HIPAA, how your information may be used or shared, and how to file a complaint if you think your rights were violated: https://www.hhs.gov/hipaa/for-individuals/index.html

Electronic Communications / Telehealth:

  • Telehealth sessions are conducted via HIPAA-compliant platforms through Google Meets.
  • Email or text communication is not fully secure; use only for scheduling or general communication.
  • By using electronic communication, you consent to these risks.

Consent to Treat a Minor / Dyadic Therapy:

  • Parents/guardians provide written consent for children under 18.
  • Therapy is voluntary and may be stopped at any time.
  • Information may be shared with other providers only with written authorization.

Dual-Parent / Family Communication Policy:

  • Communication with both parents requires consent and adherence to confidentiality.
  • Sessions may not be recorded without written consent from all parties.

Crisis Plan:

  • In emergencies, call 911 or go to the nearest emergency room.
  • For urgent concerns:

Records and Retention:

  • Therapy records are securely maintained and retained according to California law and HIPAA.

16. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

📧 [email protected]